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Privacy Policy

Thank you for reading our privacy policy.

Our privacy policy is clear:

We will not collect your personal information when you visit our website unless you choose to provide that information to us.

We handle information about your visit to our website in the following manner:

Internet Security Policy

For site security purposes and to ensure that this service remains available to all users, this computer system employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

Unauthorised attempts to upload information or change information on this service are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act and the UK Computer Misuse Act 1990.

Information Collected and Stored Automatically

If you do nothing during your visit but browse through the website, read pages, or download information, we will gather and store certain information about your visit automatically. This information does not identify you personally. We automatically collect and store only the following information about your visit:

1. The Internet domain (for example, "xcompany.com" if you use a private Internet access account, or "yourschool.edu" if you connect from a university's domain) and IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web) from which you access our website.

2. The type of browser and operating system used to access our site.

3. The date and time you access our site.

4. The pages you visit; and if you linked to our website from another website, the address of that website.

We use this information to help us make our site more useful to visitors, learn about the number of visitors to our site and the types of technology our visitors use.  We do not track or record information about individuals and their visits.

If You Send Us Personal Information

If you choose to provide us with personal information by sending an e-mail to the management or staff, or by filling out a form with your personal information and submitting it through our website, we use that information to respond to your message and to help us provide you with information that you request.

If you choose to provide us with delivery details, make a purchase or pay electronically on our website (or our shop), this information is used in the strictest manner, we will only use this information to process your transaction and deliver your goods as requested.

All data submitted via our website, company email addresses or via telephoen will be treated as confidencial under the Data Protection Act 1998.

We do not collect personal information for any other purposes.

The information you provide is not given to any private organizations or private persons. We do not collect or use this information for commercial marketing.

If you submit information through a member of our team, this information will be shared only with employees involved in making decisions relative to that information.

12345

Excellent service

Never let me down. Fantastic service, extremely friendly and knowledgeable. Brilliant during lockdown ( and before). Drive from
North Nottinghamshire to Derbyshire every time rather than buy on internet, well worth it. Thanks guys.
(13 Apr 2021, 20:44)
12345

Just started brewing again

Last time I made beer / wine was in the 80’s. Apart from the demijohns I needed all new kit. They have a good selection, good stock and good prices. Nice people too. I’ll be back. (21 Oct 2023, 09:38)
12345

customer service excellent

My first order ,so quickly delivered and well packed for delivery to Kent. I did place order over the phone. Spoke to a very nice person.Will definitely place future orders with Creative Wine Making.Thank you. (11 Sep 2023, 21:04)
12345

All A1+

Good kits at a good price. Very fast delivery by APC and tracking which was spot on (I've written a good review on their website).
Packing was meticulous, with both kits arriving in pristine condition. In short, it was all very good, from a company that clearly cares about its business and deserves to go from strength-to-strength.
(15 Nov 2022, 10:20)
12345

Superb flavour

An excellent company and fast delivery, very well stocked (13 Apr 2021, 13:44)
12345

Very reliable

Fast delivery,excellent pricing good company to deal with. (7 Mar 2022, 10:25)
12345

Excellent Company

Ordered Tuesday morning delivered Wednesday morning, doesn’t come any better than that, all well packed, present and correct. Excellent prices too, can’t fault em (8 Feb 2023, 11:00)
12345

No one better!

I have been a customer for around 4 years now. I have always be satisfied with the service, delivery and quality. If I need help a human answers the phone and solves the issue. Even during the pandemic they supplied, limited stock sometimes, but notified me when back in stock. During my time the prices have gone up, where haven’t they? But the increased percentage is less than most essential good! (10 May 2024, 16:31)
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Our Key brands

YoungsHambletonStill SpiritsWineXpertMangrove Jacks brewing coCellar 7